Inbound script for change request
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01-29-2024 02:03 AM
Hello Everyone,
I have one requirement to create inbound email to create a change request of standard type having below Planned start date and planned end date:
1. If subject contains 'abc' then dates are : 3rd Tuesday Every Month 10 -5 pm
2. If subject contains 'def' then dates are : 4th Tuesday Every Month 10 -5 pm
3. If subject contains 'ghd' then dates are : 1stTuesday Every Month 10 -5 pm
4. If subject contains 'xyz' then dates are : 1st Wednesday Every Month 10 -5 pm
5. If subject contains 'qwe' then dates are :1st Thursday Every Month 10 -5 pm
I am not able to get this script. Please anyone help me on this?
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01-30-2024 04:24 AM
Can you please help me how can we get the 3rd Tuesday Every Month 10 -5 pm when the email received and set that date in to planned start field. I have went through the above script but it getting the day by today's date. I need to get that date when the email receives. How can we achieve that?