Inbound Script to remove attachment and add email attachment

ServNowDev
Tera Guru

‎10-12-2023 02:29 PM

Hello Im not used to used inbound actions and have been using the flow designer but for these requirements we do not want to utilize flow designer. I would like to run an inbound action to remove the existing attachments from a data source i already have created and add the attachment from the email. I really need some help on the removal and add here is what i have so far, I gliderecord the datasource using the table and query the sys id of the data source i just need help with removing and adding attachments. 

Thomas42_0-1697146102963.png

here is my script:

 

var gr = new GlideRecord('sys_data_source');
gr.addQuery('sys_id', '7d3b210b97e9b91080adb156f053afeb');
gr.query();

if (gr.next()) {
    if (gr.hasAttachments()) {
        var attachments = new GlideSysAttachment().getAttachments(gr);
        for (var i = 0; i < attachments.length; i++) {
            var attachment = attachments[i];
            var attachmentSysID = attachment.getUniqueValue();
            var attachmentName = attachment.getFileName();

            //Delete Attachment
            if (new GlideSysAttachment().deleteAttachment(attachmentSysID)) {
                gs.info('Deleted Attachment:' + attachmentName);
            } else {
                gs.error('Failed to Delete:' + attachmentName);
            }
        }
    } else {
        gs.info("No Attachments found for record.");
    }

} else {
    gs.error('Record Not Found');

}

getting errors that a proper gliderecord wasnt present when testing out the delete portion 

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1 REPLY 1

AnveshKumar M
Tera Sage
Tera Sage

‎10-12-2023 07:08 PM

Hi @ServNowDev 

You are passing glide record to getAttachment s() method, as per the documentation it should be 2 parameters, table name and sys_id of the record.

 

Try Changing the line,

 

var attachments = new GlideSysAttachment().getAttachments(gr);

 

to,

 

var attachments = new GlideSysAttachment().getAttachments("sys_data_source", "7d3b210b97e9b91080adb156f053afeb");

 

Please mark my answer helpful and accept as solution if it helped you 👍✅

Thanks,
Anvesh
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