Incident aging wise sorting not working in sequence as defined in incident table .

[RohitKumar24]

It should display sequence wise as it was defined in Incident table .

Why it is not getting sorted as per the sequence .

[Ravi Chandra_K]

Hello @RohitKumar24

If it is non prod, can you try clearing the cache. Might be cache issue 

Please mark the answer as helpful and correct if helped.

Kind regards,

Ravi Chandra 

[RohitKumar24]

Thanks Ravi .

[AndersBGS · Accepted solution]

Hi @RohitKumar24 ,

I guess that this work as expected in the drop down field you have created on the form view - right? In the list view you have just grouped by the field that you have created called "aging category", hence it will be grouped and sorted alphabetic A-Z / 1-9. You should instead do this through reporting and create report ranges. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[RohitKumar24]

Okay Got it Anders, Thanks for the solution.