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Incident aging wise sorting not working in sequence as defined in incident table .

RohitKumar24
Tera Contributor

RohitKumar24_0-1732704713105.png

It should display sequence wise as it was defined in Incident table .


RohitKumar24_1-1732704834838.png



Why it is not getting sorted as per the sequence .




1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @RohitKumar24 ,

 

I guess that this work as expected in the drop down field you have created on the form view - right? In the list view you have just grouped by the field that you have created called "aging category", hence it will be grouped and sorted alphabetic A-Z / 1-9. You should instead do this through reporting and create report ranges. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

6 REPLIES 6

Hi Andres, but even alphabetically it is not working fine not for numeric value also. Can you please elaborate the solution you gave .

Hi @RohitKumar24 ,

 

The solution provided is to create a report with report ranges instead of creating a field on form level. This you can sort according to your need. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/