Incident - All Emails

[Ballela Siva Te]

Hi Team,

Is there a way to fetch all the emails that we have configured on incident table

We just want to modify or stop some of the email that were configured on Incident table. If we get the information ready made, we can work on it with ease

If not possible, what are the other ways we can get complete information for emails that were configured on incident table

Regards,

Siva Teja B

[M Ismail]

Hi @Ballela Siva Te,

You can access all the emails for incident table with this link, you just have to replace with your instance name it will take you to emails that are configured for incident table.

https://your instance-name.service-now.com/now/nav/ui/classic/params/target/sysevent_email_action_list.do%3Fsysparm_query%3Dactive%253Dtrue%255Ecollection%253Dincident%26sysparm_first_row%3D1%26sysparm_view%3D%26sysparm_choice_query_raw%3D%26sysparm_list_header_search%3Dtrue