Incident Caller and Priority should be copy and set to short description when form loaded

[trtrtrtrtrtrtrt]

Incident Caller and Priority should be copy and set to short description when form loaded

[Sid_Takali]

Hi @trtrtrtrtrtrtrt the following code will satisfy your requirement. But what is the use of this?

function onLoad() {
    //Type appropriate comment here, and begin script below
    g_form.setValue('description', g_form.getDisplayBox('caller_id').value + ' ' + g_form.getValue('priority'));

}

Please Mark my answer Helpful/Correct

Regards,

Siddharam

[shubhamdubey]

@trtrtrtrtrtrtrt 

Try this code .

function onLoad(){

var callerDetails = g_form.getDisplayBox('caller_id').value;

var PriorityValue = g_form.getValue('priority');

g_form.setValue('short_description' , callerDetails + " , " + PriorityValue);

}