incident comment API
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2024 11:31 PM
Hi Team,
We need to share incident comments via using API we have developed this API by using REST API explorer incident table API. So, we able to fetch the response but customer wants only latest(updated) comment. Could you please help on this, how to fetch only latest comment.
Thanks & Regards,
Gori
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-24-2024 05:03 AM
it would be nice if you could share how are you sending the API?
Is it via BR or flow?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-24-2024 10:24 PM - edited 04-24-2024 10:25 PM
HI Ankur,
i have used rest API explorer to create API ( table = incident) sharing screen shot for reference, but it is giving the all comments in the incident but customer wants only latest comment
API :
https://dev241285.service-now.com/api/now/table/incident?sysparm_query=number%3DINC0009009&sysparm_d...