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Incident Form to Restrict only to allow 1 child to parent Incident

harinya
Tera Contributor

Hi,
Need help below is my Requirement on Incident form

Need to create Business rule When any user tries to add parent incident number on any incident form it should check the parent already has any other child incident

if No update the parent incident number to the incident form

if Yes needs to pop up message "the selected parent incident already has child"

like wise if user tries to add child incident to the incident form it should check the child has already parent or not

If yes it should give error message the selected child incident already has parent

If No it should allow

In simple each parent will have one child

 

Thanks in advance

5 REPLIES 5

Community Alums
Not applicable

Hi @harinya , 

 

Please mark my answer correct and helpful if this helps you it will help me and other user with same problem in future

 

Thanks and Regards

Sarthak