Incident number link is not working to open - about:blank#blocked
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02-09-2025 10:36 AM
Hello,
I created a list view widget on SOW and when I clicked on the incident number, the link was not working and I tried to right-click to open a new tab. The page is loading with "about:blank#blocked". Is there a way to resolve this issue?
Thank you for all the help!
Lilian
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02-09-2025 10:43 AM
Hi @LilianNgo
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-09-2025 10:52 AM
Hi Atul,
This is a different issue. I created a new widget to display the List instead of the Donut chart. The Donut chart has no problem when I click on the incident link. For some reason, the link is not working for the List view. Please see the screenshot for more details.
Thank you,
Lilian
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02-09-2025 11:02 AM
Hi @LilianNgo
Got it now, so the incident is not opening in the tab.
Else log a now Support case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-09-2025 11:53 AM
It seems the issue is not resolved for SOW. Thank you, for your help, though!