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Incident number link is not working to open - about:blank#blocked

LilianNgo
Tera Contributor

Hello,

 

I created a list view widget on SOW and when I clicked on the incident number, the link was not working and I tried to right-click to open a new tab.  The page is loading with "about:blank#blocked".  Is there a way to resolve this issue?

Thank you for all the help!

 

Lilian

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @LilianNgo 

https://www.servicenow.com/community/developer-forum/in-sow-when-i-try-to-access-a-record-page-is-bl...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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LilianNgo
Tera Contributor

Hi Atul,

 

This is a different issue.  I created a new widget to display the List instead of the Donut chart.  The Donut chart has no problem when I click on the incident link.  For some reason, the link is not working for the List view.  Please see the screenshot for more details.

 

Thank you,

Lilian

 

 

Hi @LilianNgo 

 

Got it now, so the incident is not opening in the tab. 

 

https://www.servicenow.com/community/developer-forum/custom-workspace-report-widget-does-not-open-li...

 

https://www.servicenow.com/community/platform-analytics-forum/platform-analytics-open-in-new-tab-blo...

 

Else log a now Support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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LilianNgo
Tera Contributor

It seems the issue is not resolved for SOW.  Thank you, for your help, though!