Incident - Related Records Tab

[dev_K]

Hi All,

Is there OOB solution to add another field in the 'Related Records' tab? I would like to add "Caused by Service Request". Since "Caused by Change" is already there perhaps it is possible to add other one as well...?

[Dr Atul G- LNG]

Hi @dev_K 

I think OOTB we don't have that field, you can create a new field and reference to REQ or RITM which suits you best and add that in Related record section. 

Also please see, creation of new field is good idea on Task table or Incident table. But it is do able. 

[AndersBGS]

Hi @dev_K ,

Just go to the incident form and form design, and add a new reference field below existing fields. :

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders