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Incident Standard Ticket Actions

Betty9
Tera Contributor

In the standard ticket page, there is a 'Close' Action, I don't want to it show in the page, what should I do? Thank you!

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1 ACCEPTED SOLUTION

Vamsi Sreenivas
Tera Guru

Hi Betty,

 

Please go through below link for ticket configurations:

https://community.servicenow.com/community?id=community_question&sys_id=709c1e411b8534107a5933f2cd4b...

 

Please mark my answer as HELPFUL / CORRECT if this help resolve your issue.

 

Regards,

Vamsi S

View solution in original post

1 REPLY 1

Vamsi Sreenivas
Tera Guru

Hi Betty,

 

Please go through below link for ticket configurations:

https://community.servicenow.com/community?id=community_question&sys_id=709c1e411b8534107a5933f2cd4b...

 

Please mark my answer as HELPFUL / CORRECT if this help resolve your issue.

 

Regards,

Vamsi S