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Incident task is not visible in related list of the incident form

raj149
Giga Guru

Hello Experts,

 

In incident form under related list incident task table is not showing.

I added incident task in slush bucket but it is not visible in form.

FYI

raj149_0-1694424472022.png

 

raj149_1-1694424509793.png

 

How to make it visible in incident form related list.

 

Best Regards,

Raj

 

1 ACCEPTED SOLUTION

Vishal Birajdar
Giga Sage

Hello @raj149 

 

You should check if in list control if "Omit if empty" checked.

 

Below Link might help :

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999646#:~:text=Navigate%20to...

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

View solution in original post

5 REPLIES 5

Aditi23
Tera Contributor

Hi Raj,

Please check below

1. If we have any records for Incident task for this Incident number INC1558004.

2. Try creating a dummy incident task record for this incident. Then the related list will be visible for you.

 

Regards

Aditi Sharma