Incorrect Publish Date on KB Article Content Card - ESC Portal

amielalcala · ‎02-01-2024

Hi,

We encountered a bug where the published date of a newly published article is incorrect. I published an article and it's showing 30d ago when it should be Today.

Anyone has any idea how to fix this bug? Appreciate all the help I can get!

Portal View (showing 30d ago):

Back-end view (Correct Date):

Dr Atul G- LNG · ‎02-02-2024

Hi @amielalcala

Log a Now Support case.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎02-02-2024

Hi @amielalcala

Log a Now Support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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