Info message pop up while granting time limited roles

GouthamiK
Tera Contributor

‎05-26-2025 04:42 AM

When time limited roles are granted an info message is getting displayed on the screen.  No idea from which business rule or client script it is getting displayed. Anyone has any idea on this...?

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Maik Skoddow
Tera Patron
Tera Patron

‎05-26-2025 07:04 AM

Hi @GouthamiK 

This appears to be hardcoded behavior within ServiceNow's role management framework rather than something implemented through customizable business rules or client scripts that administrators can modify.

Should you require additional information, you will need to submit a support ticket to ServiceNow.

Maik

sunil maddheshi
Tera Guru

‎05-26-2025 07:07 AM

@GouthamiK 

I don't think that message is  generated by your custom Business Rules or Client Scripts. It's part of ServiceNow's platform-level notification system, specifically:

  • Glide UI Scripts or internal platform code

  • Triggered when time-limited roles are granted.

Please mark correct/helpful if this helps you!