Initiate a Microsoft team's group chat if P2/P1 incident is raised in ServiceNow
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
5 hours ago
Hello Community,
I have an interesting integration requirement whenever a P2/P1 incident is raised in ServiceNow, I need to automatically create a new team's group chat with the Group Chat name as - "Alert !, P2 incident was reported...."
something like this.
The group chat should include 'Assigned to', On call , Caller , etc. members.
Any help/leads would be appreciated.
Thanks in Advance,
Nayan
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
you need to check if creating a team's group chat via that integration is supported or not
if not then you can't achieve this
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
