Service operation workspace - hide or remove from the list menu

Cherly
Tera Contributor

‎07-09-2025 12:16 PM

I would like to remove the option to create change request and create a problem  service operation.  from everyone from now but i want to be able to remove per group or role.  i try removing from the ux page property name chrome_tab but that make the list option  disappear. current ux page property value. i was able to block the submission. but i want to hide the view in the list to certain group or roles. 

 

Preview file
40 KB
0 Helpfuls
  • 405 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-09-2025 12:20 PM

Hi @Cherly 

 

https://www.servicenow.com/community/next-experience-forum/sow-workspace-modify-plus-button-options-...

 

Follow this.

DrAtulGLNG_0-1752088819898.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls