Initiate Microsoft teams call automatically from Major incident workbench

khyati4
Tera Contributor

Hi, can anyone help me understand how to initiate an automated task where Teams call will automatically be initiated for the Major Incident. Can not find any certain documentation to do so. 

 

Thanks in advance.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @khyati4 

 

https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/notify2/con...

 

https://www.servicenow.com/community/developer-forum/initiate-microsoft-teams-call-automatically-fro...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************