Initiate Microsoft teams call automatically from Major incident workbench

khyati4
Tera Contributor

‎03-27-2025 04:30 AM

Hi, can anyone help me understand how to initiate an automated task where Teams call will automatically be initiated for the Major Incident. Can not find any certain documentation to do so. 

 

Thanks in advance.

0 Helpfuls
  • 424 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

‎03-27-2025 04:36 AM

Hi @khyati4 

 

https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/notify2/con...

 

https://www.servicenow.com/community/developer-forum/initiate-microsoft-teams-call-automatically-fro...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls