Inputs for "Send Message to Microsoft Teams Chat" Action

[Kumar38]

Unable to find any documentation related to this action "Send Message to Microsoft Teams Chat". Couldn't figure out how to find values to be provided as Inputs for the particular action.

Is this action similar to "Post a message" , where you can post a message in teams channel ?

[Amit Verma]

Hi @Kumar38 

What you intend to do ? Do you want to send a message in a teams channel or to a particular user chat ? If to a teams channel, make use of Post a Message action under Microsoft Teams Spoke. If you want to post to a chat, make use of Create Chat action under Microsoft Teams Graph Spoke. Refer https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub-stor...

https://docs.servicenow.com/bundle/xanadu-integrate-applications/page/administer/integrationhub/refe...

Thanks and Regards

Amit Verma

[Kumar38]

I'm trying to understand if this action "Send Message to Microsoft Teams Chat" is alternative to "Post a Message" action . if we need to post to a teams channel

[Amit Verma]

@Kumar38 

I tried searching for the documentation around this application. As it is a store application, not much information is available but as per the screenshot available on the ServiceNow store for this action, I can say that this action will be used to post to a particular user chat, unlike Post a Message which is used to post in a teams channel. 

[Abhishek_Thakur]

Hello @Kumar38 ,

Please find the below link, that is definitely going to help you.

https://www.linkedin.com/feed/update/urn:li:activity:7188843418318524416?updateEntityUrn=urn%3Ali%3A... 

Please mark my answer as accepted solution and give thumbs up, if it helps you.