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Insert comments by system in Busines rules

Rick Larson
Tera Contributor

Hello, I have a Business rules in the approvals table, where I check whether the approving user has delegated their functions to someone else, if this is true they insert a comment, however I would like this comment to be made by the system and not by logged in user,

Here is my script

(function executeRule(current, previous /*null when async*/ ) {
 
    // Check if the approving user has delegated their functions
    var delegateGR = new GlideRecord('sys_user_delegate');
    //delegateGR.addEncodedQuery('user=' + current.approver + '^endsBETWEENjavascript:gs.beginningOfToday()@javascript:gs.endOfNextMonth()');
delegateGR.addQuery('user', current.approver);
delegateGR.addQuery('approvals','true');
    delegateGR.addQuery('ends', '>', current.sys_created_on);
    delegateGR.query();
 
    if (delegateGR.next()) {
        // Get the name of the user to whom the function was delegated
        var delegateTo = delegateGR.delegate.getDisplayValue();
var delegate = delegateGR.user.getDisplayValue();
 
        // Get the approval records of the approving user with requested status
        var approvalGR = new GlideRecord('sysapproval_approver');
        approvalGR.addQuery('approver', current.approver);
        approvalGR.addQuery('state', 'requested');
        approvalGR.query();
 
        // Add a comment to each approval record
        while (approvalGR.next()) {
 
            var message = gs.getMessage('delegated their approval functions to:');
            approvalGR.comments = delegate + ' ' + message + ' ' + delegateTo;
            approvalGR.update();
        }
    }
 
})(current, previous);
1 REPLY 1

Ben_G
Tera Expert

You can use setJournalEntry to define the comment and who wrote the comment.

 

It's something like;

approvalGr.comments.setJournalEntry('message','abel_tutor');