insert() not working after initialize.

[tahnalos]

Trying to insert a new record using a string that contains a sys_id obtained through a third party process.   The sys_id exists on the table being referred to but I can't seem to get the insert to work.   Both u_sector and u_eq_detail are reference fields, and sector is itself passed into the function in question.   The following code is in a non client-callable script include:

var gr1 = new GlideRecord ('u_sec_eq_rel');

var gr2 = new GlideRecord ('u_ss_equipment_detail');

gr1.initialize();

gr2.get('string sys id from third party app');

gr1.u_sector = sector;

gr1.u_eq_type = eq_type;

gr1.u_eq_detail = gr2.sys_id;

gr1.u_quantity = 1;

gr1.insert(); <== error occurs here.

I keep getting this error: org.mozilla.javascript.EcmaError: 3 is not a function.

Whereas the number referred to is random.

Ideas?

[Abhinay Erra]

Are you in scoped application?

On Mon, Mar 6, 2017 at 12:57 tahnalos <community-no-reply@servicenow.com>

[tahnalos]

The two tables identified in the script are part of an application.

[tahnalos]

CORRECTION: u_sec_eq_rel is part of the global application.   u_ss_equipment_detail came with a different application.

Does insert() have limitations in this regard?

[Abhinay Erra]

Where is this code in? Global or scoped?

On Mon, Mar 6, 2017 at 13:19 tahnalos <community-no-reply@servicenow.com>

[tahnalos]

I believe it is in the application.   The code is being used in a business rule that runs from a form in the same application as u_ss_equipment_detail.

Think I need to add u_sec_eq_rel to the application.