Instaed of having Workflow stopped based on State condition
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03-14-2024 11:32 PM
Instead of having the workflow stopped based on the State of the Assignment Group task. Should we adda hidden field on their task that says ‘Logging in from selected country is Approved/Rejected’.
• If approved, the dependent tasks generate.
• If rejected, the dependent tasks do not generate and the ticket is closed
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03-15-2024 01:22 AM
Hi @Ajay Singh2,
Sorry, but your question is not clear.
What are you trying to do and what are you stuck on?
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03-15-2024 04:02 AM
REQUIREMENTS:
In our Scenario 3, we need to make the tasks after the first US-IT-SRM-SecOps-Tier1 dependent on this task.
• If the US-IT-SRM-SecOps-Tier1 team closes their task, Closed Complete, the dependent tasks will generate.
• If the US-IT-SRM-SecOps-Tier1 team closes their task, Closed Incomplete/Closed Skipped, the RITM
closes and no additional tasks generate.
But I want to close the task with below condition.
Instead of having the workflow stopped based on the State of the US-IT-SRM-SecOps-Tier1 task. Should we add a hidden field on their task that says ‘Logging in from selected country is Approved/Rejected’.