Instance currently in suspended state

[pranav333]

while logging into my instance,

it shows 'currently in a suspended state. Please reach out to your sales contact to re-enable your instance.'

can someone please let me know how to get my PDI back??

[Dr Atul G- LNG]

Hi @pranav333 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

[AndersBGS]

Hi @pranav333 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence there is no option to recover a lost PDI.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders