Developer

Please consider keeping valuable community posts open instead of archiving them.

Hi ServiceNow Team,Over the past week, I found several Community posts that perfectly matched issues I was facing, but many had already been archived. It would be great if developers could continue these discussions by asking follow-up questions or s...

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ServiceNow Action Fabric: A detailed walkthrough

All you need to know about ServiceNow Action Fabric. Action Fabric is ServiceNow's framework for getting AI agents to work together across your enterprise. Agents aren't chatbots, they reason, decide, call tools, and finish multi-step work without ...

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the Error Msg Coming from PO table

i had all the ACLs, Business rules, Client scripts and Ui Policies but i don't where this error coming. the error coming on this table proc_po

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Resolved! Scripting a Variable in Integration hub

Hello, I want to streamline flows by not having to create "If" actions and then "Set Flow Variable" for multiple catalog variablesWhat I wish to do is have one action to "Set flow Variable", but then within that action set multiple variables using i...

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Calendar component (sn_calendar) can not be updated in my PDI, because of "Unavailable for Instance"

Hello, I am trying to update the Calendar component (sn_calendar) plugin on my PDI. The newer versions resolve several existing issues, and this plugin is also a required dependency for other applications, such as Service Operations Workspace ITSM Ad...

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How to add create case button when user clicks on + button on top of csm workspace

The + button at the top of the CSM workspace creates an interaction. I made changes in the chrome_tab UX Page property of CMS workspace and now it is creating case instead of interaction.But I want to 'create case' button after user clicks on + Butto...

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How to export to PowerPoint in Operational Resilience Worskspace

I found sn_ppt_export application installed in the instance. Due to organization policy, I can not use Microsoft PowerPoint add-in to create a new template. I just create it in the instance for Operational Resilience scope. I create a new UI action a...

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Resolved! How to make Currency Code Read only??

In Workspace, I have field with type Currency. I want to make this currency code as read-only.Any idea how to achieve this ?@Ankur Bawiskar , @Dr Atul G- LNG , @glideFather

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I Have one varible which is select box having 28 choices but now user want it multi select.which is

I Have one variable which is select box having 28 choices but now user want it multi select. What is best approach to implement this without creating custom table.

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Redirect pages (e.g. links, bookmarks) to an other Service Portal

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Switching over to a different Service Portals, for example because you are introducing a new Service Portal or because you are going to use Employee Center? ...

Article

Best Practice for Downgrading Inactive Users

We have several inactive users (no login for 60+ days) who still hold ITIL/write roles. Many of these roles are inherited from groups.Before downgrading them to Business Stakeholder, I want to confirm:Does any write role (direct or inherited) automat...

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Resolved! Redirect the user to the homepage when they click on the logo from the Change Calendar.

Hi community, I have a question where if the user clicks on the logo of ServiceNow on the change calendar, then the user should be redirected to the home. Thanks,Prashnth

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Agent Assist issue

Hi,I verified the Agent Assist configuration for SOW, and it matches the setup described in the link below. Configure the Agent Assist tab in Service Operations Workspace • Australia IT Service Management • Docs | ServiceNow However, I still do not ...

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Report query - GroupBy requested item variable in Platform Analytics data visualization

Hello All,I have created a new report on the Requested item and I want to add "GroupBy" option as one of the Requested item variables in the Platform Analytics data visualization Thanks in advance for your support

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Email is not being sent to group email

Hi Team, I have a requirement where an notification needs to be triggered to group email instead of members in the group.The specific group as "Include members" as unchecked but still notification is being sent individually to the members in the grou...

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