instance issue
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yesterday
in my pdi i am click the start building button then i its open developer in new tab but it took a lot of time like half hour i am using the zurich version i am also tried to upgrade the version but and show this message in my history "Error upgrading to Australia Patch 2" and i am also try to clear cache https://devxxxx.service-now.com/cache.do but it wouldn't happen i face the issue from serveral weeks but not solve the issue any solution its open the developer tab open quickly
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5 hours ago
Hi @RutikA
An upgrade takes around 4–8 hours, sometimes longer. So, please be patient. You can also check the live status of the upgrade under the “Upgrade Monitor” section.
https://devxxxxxservice-now.com/now/nav/ui/classic/params/target/%24upgrade_monitor.do
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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4 hours ago
Hi @RutikA
Wait for completion of the activity for 4-5 hours.
If your your Servicenow Developer PDI has been stuck in a "launching," "waking up" or not getting online state for more than 24 hours, then
I will advice you to release the instance and request a new one .
As you know there is no support available for PDI.
