instance issue

[RutikA]

in my pdi i am click the start building button then i its open developer in new tab but it took a lot of time like half hour i am using the zurich version i am also tried to upgrade the version but and show this message in my history "Error upgrading to Australia  Patch 2" and i am also try to clear cache  https://devxxxx.service-now.com/cache.do but it wouldn't happen i face the issue from serveral weeks but not solve the issue any solution its open the developer tab open quickly  

[Dr Atul G- LNG]

Hi @RutikA 

An upgrade takes around 4–8 hours, sometimes longer. So, please be patient. You can also check the live status of the upgrade under the “Upgrade Monitor” section.

https://devxxxxxservice-now.com/now/nav/ui/classic/params/target/%24upgrade_monitor.do

[RutikA]

ya i know sir, but when i am try to practice after click the start building button it open the developer tab but its took so much time load that page like 10 to 20 minutes so time its took so much time to load i am also try to clear the cache from https://devxxxxxservice-now.com/cache.do  but not solve the issue 

[Tanushree Maiti]

Hi @RutikA 

Wait for completion of the activity for 4-5 hours.

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up"  or not getting online state for more than 24 hours, then

 I will  advice you  to release the instance and request a new one . 

As you know there is no support available for PDI.