Redirect from sp portal to esc portal
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07-04-2023 04:01 AM
Hi,
Is it possible that after the user logs in through service portal , he/she is directed to the esc portal landing page?
if so...please guide!
example : log in url : www.xyz.service-now.com/sp
on login successful redirect to landing page : www.xyz.service-now.com/esc
Thanks in advance .

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07-04-2023 04:12 AM
Hi there,
Multiple ways possible. One could be:
- 2021-09-27 - Article - Redirect (inactivate) Service Portal, e.g. from /sp to /esc
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-04-2023 04:46 AM - edited 07-04-2023 04:47 AM
Hi Mark,
The requirement is to keep the sp login page example login through sp portal. If I try the JS include method it redirects me to esc login page.

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07-04-2023 08:30 PM
You can expand the script, so it does not redirect for the login page for example.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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07-04-2023 04:16 AM
Hello Vardha,
Chk this link it addresses the same issue .
Mark my ANSWER as CORRECT and HELPFUL if it works