Instance not accessible
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11-27-2023 11:41 PM
Hi servicenow team
Need help to restore -- https://dev163459.service-now.com
Kindly assist in restoring the instance please.
Thanks
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11-28-2023 01:32 AM
Your instance must have hibernated and took some time to wake up by the sounds of it.
Also fyi, now there is no support for PDIs unfortunately, so if there is an actual issue no one can support you with it, so if you have some work you want to preserve I would suggest take backups just to be safe.
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11-28-2023 01:52 AM
Hi @Syed010
When you login in to developer.service-now.com
On profile link
you will get option
If you see option to restore only then else
consider it has been reclaimed.
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11-28-2023 06:44 AM
Hi @Syed010 ,
just verified and your instance is accessible again.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders