Instance not accessible

Syed010
Tera Contributor

Hi servicenow team  

Need help to restore -- https://dev163459.service-now.com
Kindly assist in restoring the instance please.

 

Thanks

7 REPLIES 7

Anurag Tripathi
Giga Patron

Your instance must have hibernated and took some time to wake up by the sounds of it.

Also fyi, now there is no support for PDIs unfortunately, so if there is an actual issue no one can support you with it, so if you have some work you want to preserve I would suggest take backups just to be safe.

Dr Atul - LNG
Tera Patron

Hi @Syed010 

 

When you login in to developer.service-now.com 

On profile link

you will get option

If you see option to restore only then else

consider it has been reclaimed.

 

AndersBGS
Tera Patron

Hi @Syed010 ,

 

just verified and your instance is accessible again.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders