Instance Options Grayed out on a Widget
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‎06-13-2019 10:10 AM
My Instance Options is grayed out on the Ticket Status widget, this is the only one that is grayed out.
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‎03-09-2023 11:13 AM
Unfortunately, no.
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‎03-10-2023 09:38 AM
Hello @velvet it appears this is a custom widget with no instance options defined. If you click on the "Widget Options Schema" option and configure some options, then the "Instance Options" selection will become active.
Please click the Helpful button if this solves your issue!