Instance showing offline

[Soham4]

Hello,

My instance is showing offline. Please assist with this as one of my veery important work that is in progress is stuck due to that.

My instance- dev125106.service-now.com

Any help is appreciated for this.

Regards,

Soham

[Sid_Takali]

Hi @Soham4 

If you cannot access your PDI or get the Your instance is currently offline page, your PDI may be in the process of waking up from hibernation or your PDI just completed patching and needs to restart. Your PDI should be available within five minutes.

If your PDI is not available after five minutes, sign in to the Developer Site and check the My Instance page to see if your PDI is still undergoing maintenance.

If my answer helps you please reply as Helpful/Correct

Regards,

Siddharam

[Soham4]

I did try to couple of times login and log out. It is just showing me instance is offline and chevk again in few minutes. It has been over an hour now. I have added a screenshot of it.

 

[Mark Roethof]

Hi there,

As you might have seen already in other topics, ServiceNow does not provide support on PDIs.

Kind regards,
Mark