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09-11-2023 05:41 AM
Hi, I am having problem. My working instance switched to old UI and I don't have gear icon to just switch to UI 16. Also when I log off and log in again it looks good for couple minutes. Does anyone faced this issue? What may cause this?
p.s. I tried incognito mode, cleared cashe, tried another browser
Solved! Go to Solution.
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09-13-2023 04:32 AM
KB0743537 is answer to this issue, I was using sysparm_device for sending data through AJAX script include and it caused the issue
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09-13-2023 03:23 AM
it returns me to UI 16 automatically when I log out and log in again but after sometime it throws me to old UI, I started to think that it may be caused by some script but I can't find it
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09-13-2023 04:32 AM
KB0743537 is answer to this issue, I was using sysparm_device for sending data through AJAX script include and it caused the issue
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03-07-2024 02:00 AM
Hello! How did you solve this issue? I have the same situation of usage of sysparm_device in a client script in a GlideAjax.
