Integrate your ServiceNow instance with Microsoft Azure Active Directory (AD)

Divya142
Tera Contributor

Integration Azure AD with Servicenow to fetch all the Licences information and store in software model and Software subscription.  

I have Created an app in the Microsoft Azure portal to integrate with the Now Platform and then Created an Azure AD integration profile in your ServiceNow instance under SSO Integration Profile.

OAuth connection is successfully made but issue is job( SAM - SSO Azure AD download applications ) is getting failed with an error : java.lang.RuntimeException: com.glide.transform.transformer.exceptions.InvalidPathException: Could not find path in stream: $.value 

and same issue with Directory Job getting same error as above .

Please suggest how can this be rectified . Tried multiple things but same issue.

Thanks in advance !!

3 REPLIES 3

Community Alums
Not applicable

HI Divya,

Please follow this article and doc:

https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/task/azure-ad-integration.html

and

https://community.servicenow.com/community?id=community_article&sys_id=b35c6aa1dbd0dbc01dcaf3231f9619f9

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Divya142
Tera Contributor

Hi Sandeep,

Thanks for your reply.

Above links I have already tried OAuth connection is successfully made but issue is job( SAM - SSO Azure AD download applications ) is getting failed with an error : java.lang.RuntimeException: com.glide.transform.transformer.exceptions.InvalidPathException: Could not find path in stream: $.value 

Thanks

Hi Divya,

Did you ever get solution to this?

I have same issue but with Dynamics integration. One of the scheduled jobs has the same error.

Thanks,

James