Integrating Connectwise with Servicenow

prudhvig
Tera Expert

My organization uses Connectwise as the ticketing tool and wants to migrate it to Servicenow.   I have googled this, and it returned me the API integration documents of both tools. But, what should I do with them? I am completely new to this platform, so bit confused.

Has anyone done this before? If so, please share suggest what articles or blogs to follow.

6 REPLIES 6

gerritkuilder
ServiceNow Employee
ServiceNow Employee

Hello Prudhvi,



I can advise you to get more familiar with ServiceNow first, then focus on integrations, there are many possible ways and not knowing the details it can be hard to advise.



Check out the following channel with a lot of good videos: NOWsupport - YouTube  



Hope this helps,



Gerrit Kuilder


Blake Morales
ServiceNow Employee
ServiceNow Employee

Hi Prudhvi

 

How did the migration go from connectwise to servicenow?