Hello When I try to Integrate ServiceNow Virtual Agent with third-party messaging apps with MS Teams, it appears the following message and I don't know what I must do to resolve this issue: Your tenant associated with email@email.com is currently reg...
Hi all, I'm trying to hide the related list 'vendor catalogue items' on the company table whenever the form is loaded, if the approval status field is set to none or approved, and the vendor field is ticked. I've attached a screenshot here showing th...
I'm a new ServiceNow admin and have inherited some LDAP integrations whereby population of our sys_user table is basically automated. New on-boarded users into our company automatically have ServiceNow sys_user records created (on a daily basis)....
Hello everyone.If you "reply" a received email in Outlook, an additional comment will be added to the activity of the incident being drafted.Is it possible to stop this?The photo is an image of an open vote with additional comments. I have this worki...
Is it possible to delete the Submit button from the Record Producer?
I am getting the following error while copying attachments from one instance to another in helsinki instance using SOAP.The error is 'Illegal attempt to access class 'com.glide.util' via script'.Any help is deeply appreciated.
I want to display only records with an empty related list on the list screen.I do not want to display records for which a record has been set in the related list.How can I do this?
There is a free text field which should contain the user id of sys_user table. now if i try to update that field with some random text it should not allow but if the user id exists it should allow. how to implement this.
Hi everyone, I have a requirement that a form section is only display when I select a specific choice in a choice field otherwise the should be hidden.I created a on change client script but its not working. The section is displayed and when a select...
Hello! Could anyone tell me the difference between system log and application log? Thanks.
Hi Folks, I'm trying to check if a particular user (Requested For) has replied to an email that was sent earlier. But, the IF condition in Flow Designer does not seem to work. My condition is as: Trigger - Service Catalog --> Requested Item Record -...
Hi All,I have 100s of email templates which needs to be set on an email notification dynamically based on a condition. Is this possible? Can I set email template from email script? If so, can someone please help me with the command please.I'm not loo...
I don't see save, update, delete buttons in UI action of my form. I don't know whether that are out of the box or not.I have to change order of those as it currently as Update,save,delete (save,update and delete).can please let me know someone how ca...
Seems like a rudimentary question. I am writing an onSubmit client script. I want it to say something like if choice_1 is --None-- set order_1 to xxx. What is the value behind --None-- that I can use in my script? I've tried null, Null, NULL, none, N...
Hello Guys, We have a variable "SVO" ( Which is select box variable with None) and the we have added below script to add options dynamically based on the value from the other field , The problem here is we need to manually add the options "--None--" ...
