I have a requirement to copy and but I do not want to insert the record right away. Instead I want it to copy some of the fields to the new incident but I need to leave some mandatory fields blank. So I would like it to act like someone click creat...
I'm trying to add the the little video icon from the retina_icons into the description area of a Record Producer but I've got no idea how to do that (bad HTML/CSS skills). Trying to put it in front of a link, something like this: Within the Service...
Hi All,I have a column in a custom table that is of type list. I am accessing the record using GlideRecord but I am confused as to how I can update that particular column (retaining the previous data) and also gr.update() to the new values.Thanks for...
Hi all,I've written an onLoad client script which does quite a lot of things. One of those things is using g_form.removeOptions on a choice list when g_form.isNewRecord() evaluates to true. It's working fine to remove options from 'hardware_status' ...
Just a quick (hopefully) trivial question. I have a field on a table, the field has the word '(empty)' in it, so it is not literally empty, but instead states that it is (empty). I have a script using the nil() GlideElement. What I want to know, will...
Hi Experts, I'm sending emails to my personal instance but I do not see them in the Inbox or in received modules. I have made sure that "Email receiving" is enabled and also I checked the Email Reader scheduled Job which is "Ready". Also, I'm sending...
I have set up the following test steps for an ATF test in Madrid, and you can already see the problem :). We cannot seem to go past submitting a RITM using the ATF test step Order a Catalog Item (SP). The Client Test Runner clicks "Order Now" (we ...
Just like the property "glide.ui.list.allow_extended_fields" to filter base tables with extended table's fields, Is it possible to bring the incident table specific columns on task table list?Or in simpler terms, Can i bring priority column (incident...
Hello, I am working on a scoped application and i was trying to call an UI script function from a client script in the same scope but i am not able to do it.Please find the script which i am using below - UI script- Name - clientUtil var x_roho_c2r =...
Hi All, I have a requirement from the customer that for all tickets (incident/request ) only one particular survey has to be triggered. I have created the trigger condition as follows: table : task user field : opened by condition : assignment group ...
I want to pass the table name to the "Data Table From Instance Definition" widget from another widget. Essentially, I have two widgets on my page. The first widget contains a list of table names. When the user clicks on the table name, I want it to...
Hi, Is it there any OOTB widget available to show location tree structure?? If any custom code is required need help/guidance to develop. @Chuck Tomasi @Pradeep Sharma : please help! Thanks, Supriya
Hi Guys, I have a written a catalog ui policy for a variable set to restrict date variable to allow only current and future dates. The ui policy is working fine on platform view. But not working on service portal. Below are the screenshots of my ui p...
Hi Team, I wanted to schedule a PA dashboard. Currently I am using "Export to PDF" option but I need this to be export on every month. Thanks, Poojitha B Nagaraj.
I've been working on the ServiceNow Fundamentals course on Now Learning. I completed all of the mandatory lessons (1-12), but I had not yet validated the final task in the course, as I wanted to retain access to the Simulator Instance so I could ...