I have created a UI action that will download a PDF attachment and attach it to the current record using steps in Generate PDF and attach to the record, but according to KB0725032 these PDF exports will not include html formatting such as bullets and...
I'm trying to wrap my head around using the condition builder, and would appreciate any help you could give. Specifically i want to know how ServiceNow checks the condition specified on a record is a match to the current record For example: How doe...
Can we create field styles for list or list collector type of fields in service now. We are trying to add field styles for watch lists. For some of the users, it has to show them as highlighted on incident form. For this, We've implemented a custom ...
Hello, I have a URL field, and it is displaying the full, hyperlinked, URL. I was wondering if, rather than the field displaying the full URL, it was possible to say something like, "View Dashboard". The URL field is calculated, and opens fine. It's...
We have setup an choice field on incident form. Choice field= Ticket Type: Incident or Request Type. On incident form we have Category EOL , subcategory - laptop replacement. On sc_req_item we have EOL item. I need to merge the 2 reports to underst...
Hi, I have created 1 simple dynamic filter option. Called a on Demand SI. When i go to the list, i see the sys_id of the filter option and not the name. This happens only when used default filters in the list. If you directly use isDynamic operator i...
My requirement: I have created a role, provisioning_approval. I have created few users and among them i have assigned this role to 3 of them. I have a form and there i want to list the approval names(select box). So do we have a way through client sc...
So I have a reference field on a catalog item and when i type ahead lets say 'foo' nothing shows up even tho foo is in the related list. But when I select the eyeglass to search it does bring back foo in the results. I have the display value on the...
Find Change Request CHG0000001 the quickest way possible. Update the assignment of the Change Request to Beth Anglin in the Software group.
I have been assigned to remove/hide author name in Knowledge article item due to many clients constantly contacting author for further question relate to article and they want to remove that to prevent contact. Where can I remove it? It seem I couldn...
Good day, I am using the form widget with sc_task as the table parameter to display the task information and catalog item variables. The form widget uses the sp_variable_editor widget to display the variables which uses GlideappVariablePoolQuestion...
I'm trying to ascertain the feasibility of a recursive code script. Long story short, we are trying to link dependant tickets together using a single reference field on the Task form. We link a task as "dependant" if we require actions from that Tas...
Hi., I want to call a global UI Script from a scoped application. But I keep getting the following error. What's wrong? function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var segme...
hello, I have written two inbound actions on tables - incident and u_new_call Please find the script( This is same for both only written on different tables ) current.short_description = 'Callback request submitted via Voicemail';current.description ...
Hi, I am trying to update a record via Postman client and it returns "Method not supported" error. Same works when tried directly on ServiceNow Rest. Could someone please help