Resolved! Service Portal and Table Form
Hi,I have this problem that i'm new to service portal and i want to create an menu header that contains an menu item that opens my table form but i don't know how to it
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Masked variable auto complete
I used Masked variable in catalog item to get passwords.But it caused problem.Chrome auto complete password field and Single line text field that Not id field.But i can not disable auto complete, so i want way to solve it.Thanks for you help.
Copy Email Subject and Attachments from Email to a Servicenow Incident using SNOW outlook Add In
Hi,We have enabled Serivcenow Outlook Add in and currently trying to create incidents in Servicenow.Req. is that the Incident created in ServiceNow from Outlook should contain email subject and attachments from email.I have gone thorough below link a...
Resolved! Widgets and CSS - position based on one another
Hello! I have a page in Service Portal that shows information about a request to a user (this is a widget). To the right of the same page are two additional widgets, one widget with available actions and beneath it, widget that has a timeline. I want...
How to send image from a rest api to external system
I have a requirement to send photos from live_profile table to external system. Using Rest API Explorer I tried to create REST API on live_profile table but in the response there is no value setting in the photo.I also tried to build api url on sys_u...
Resolved! Notification is not trigger on case table
Hi All, On insertion of a new case on "sn_customerservice_case" table, a notification will be triggered, but this is not working from past 4 days. We even tried creating a new notification but it is also not triggering. This issue is only on case tab...
What database is servicenow using in backend?
What database is servicenow using in backend?
Header Menu with muli-level sub menus
I am trying to figure out how to configure the header menu widget so that it has two sub levels, like a cascading drop-down menu. For example I have 10 links, 5 of which fall under a sub category. I want to display the first 5 links under the main he...
Resolved! What is difference between GRC: Risks (sn_risk_risk_ and Risks showing up under PPM?
Hi all,I'm looking to understand the difference between PPM risks and GRC risks. After enabling a property for Advanced Risk PPM integration, I can see the Risks tab in the related lists for Projects form. However, the risk records here are under a d...
Resolved! how to disable user preference?
Hello everyone.Every time I change the search field, it automactically generates a user preference data.How can I disable the automatic generation of user preference?Thank you in advance.
Is it possible to paginate results with the JSONv2 web service?
I don't have access to the rest API and am currently running into 2 errors when retrieving records with the JSONv2 web service:Maximum Execution Time exceededor10,000 record row limit (glide.processor.json.row_limit)Based on the documentation I can l...
Resolved! How to user JavaScript String search() Method
Hello,We are receiving service request submitted from using emails. The RITM description field captures the entire email.I would like to search the name "From: John,Lopez" in the RITM description field and populate in "Requested For" field.See attac...
How to call REST API from fixscript/background script
Hi everybody,I'm attempting to use a fix script to call a REST API in order to copy data from instance 1 to instance 2. I have the following script, however, it removes data from instance 1 instead. What could possibly have gone wrong?**export XML et...
Upload tests and test sets from excel into test management 2.0
Hello,We're using Test Management 2.0 but already created all of our tests and associated steps into excel. Is there any way to upload these directly into ServiceNow from an excel template? Thanks.
