Hi Experts, I have a requirement to customise the walk-up appointment scheduling widget - 'Online check-in experience'. Currently it has just one single variable dropdown, where we can select the reason for visiting. We need to gather more informatio...
We have extended incident table to create scoped application. Now we want to use major incident workbench for incident records created in new table. So I'm trying to configure communication plan definition but not getting option to choose channel "Co...
Hello Community, I have a string field for inputting hours. The field should only allow negative numbers & decimal(.) & also comma(,) for that i am using the below expression./^-?(?:\d+|\d{1,3}(?:,\d{3})+)(?:(\.|,)\d+)?$/ now I also want to restrict ...
Hi Team,I've created a UI page for to Acknowledge some terms and conditions in submission of a catalog item. But, after submit the catalog item, that UI will appear and with out clicking on accept / reject, catalog item is submitted.I've created foll...
Hi, Is there a client script function that get all catalog item variables? Something that can be used in a client script (in service portal also) to get all variables and run a certain command like - set all mandatory / read only. thank you!
Hi All, I re-created an existing workflow but i do not know to set it in Demand Management to check if it will work or not.This is my workflow:is there any like "process engine" in Demand Settings just like in Catalog Items?
Hello, i have the requirement for a new variable called 'calendar' on my Catalog Item, to only show years from now on. You should be able to select only one year, it can be this actual year or an upcoming one.How can i achieve this? Thank you.
Hi All,We are developing an automation via SNOW that triggers an external automation engine to perform an action. When the action is performed depends on a number of conditions and may be days away. The action is triggered in a workflow. What would t...
hello! I have created a widget to use it as footer and put it from page designer at the bottom of the page.But as you can see , there are white spaces between footer and the bottom of the page. I know that's happening because it's a widget , not a re...
I'm creating a catalog item with first variable being reference from the user table and the second variable reference from the department table. How do I setup the second variable to auto populate the department based on the user selected in the firs...
I just received a request to add the business time left to all email notifications that go to the assigned user and assignment groups.The emails contain the majority of the information included on the incident form. Is there a way using a mail script...
Hi Team, My catalog item links open in the browser with the below links. https://myinstance.service-now.com/now/virtual-agent/content/catalog/65c81246dbee3bc0448880e23996196... How can I make sure that it opens in the Service portal or the portal con...
Which one of the following is NOT a purpose of application scoping?A. Provide a relationship between application artifactsB. Provide a way of tracking the user who developed an applicationC. Provide a namespace (prefix and scope name) to prevent cros...
Hi Team, I want send to report twice per day like 10 AM and 6 PM. So i have selected the periodically option and added the condition as below in script but it's not working. Please help me on thisConditions: Script: answer = ifScript();function ifScr...
Hi Team ,am trying to fetch the display name ,but am getting the sysid of the references field $scope.page.g_form.getValue('shipto') am trying to get the value using below syntax but not working $scope.page.g_form.getDisplay('shipto'); Please help ...
