Hi , Our dev instance upgraded successfully , how to retrieve in progress update set again into the dev instance . Please provide me steps . @Saurav11 @Sagar Pagar @Community Alums @Community Alums @Community Alums Please provide snips for better u...
Hi folks, We have a requirement to add approval process on incident table . primary approver will receive the approver mail, having the link to the incident he has to approve, link will redirect the approver to incident on the portal. if the primary ...
Hi.I'm making My request Filter, and One problem occured.When Using filter, I must use Request Table. but target column is inside of RITM.Can i find that column?Thank you for your answer.
Hi Team, I have a requirement to get group manager and group type based on reference field which refer group table. SI is Shown below, var Get_group_type_nd_manager = Class.create();Get_group_type_nd_manager.prototype = Object.extendsObject(AbstractA...
Would like to request for recommendation on how to address ServiceNow user_name length limitation (40).We are integrated to Azure AD using UPN with max length of 256. ServiceNow OOTB is causing issue as it truncates the data beyond 40 (length). Ther...
Greetings, everyone. I'm addressing a business requirement that one particular UI action must be visible only to the user in the "Assigned to" field, but not to anyone else. Would anyone be kind enough to give me some guidance on what I should put in...
Hi Everyone good morning, I have a variable set ''Requestor's details" under it i have a reference field "Requested for" reference to user table(sys_user) with simple reference qualifier. My issues is as an admin i can see the users in requested for ...
HI All,I am having a requirement where external REST API calls ServiceNow REST end point. I have knowledge, we can achieve through scripted REST API. But can we achieve it through integration hub?After researching I can only see we can give Base URL ...
We have a UI action on Incident table which open a dialog window when button is clicked but this button is not working on Agent Workspace. var sysId = typeof rowSysId == 'undefined' || rowSysId == null ?gel('sys_uniqueValue').value : rowSysId;var dia...
I want to combine two reference qualifiers for a single variable (please suggest if I should use a reference filed or look up select box field) for this 1. javascript: 'parent='+current.variables.site_location and 2. typeLIKE18234f3a97454d1076...
Hi All, In Resource Form > Related list Requested Allocations , data displayed is not aligned to column headers. Please find the attachment. Please help me how to fix this issue. Thanks,Anusha
Hi, We have this UI Action for when an Incident is put on hold where a new window pops up for the user to fill in some mandatory fields. I have also created a UI Action button which is appearing in this pop up window but I don't want it to display in...
How to make a field mandatory on submit based on the field not visible on form on submit but gets auto populated based on selections made through a different client script We are trying to set Parent field mandatory based on the value on 'Type' field...
Hi, I'm trying to develop a script that will assign the RITM based upon the Requested For users location. I've tried two scripts below based upon other community posts. Could anyone advise what's incorrect? I'm not even sure if my syntax is correct ...
Hi everybody! I would like to add a custom field that I've in the task form also in the case form, so what I write in the task field also appear in the case form. I've tried with form design but I didn't find a way to make appear and drag the custom ...
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