Integration between Azure Devops and Servicenow

mansigoel
Tera Contributor

Hi,

 

I am trying to integrate Azure Devops and Servicenow ( from dummy instances) 

I have made an application in Azure Devops 

mansigoel_0-1709286410302.png

 

 

of which cliend ID and secret , I am trying to give it in Application Registry.

mansigoel_1-1709286469517.png

but I am getting the error - 

 

mansigoel_2-1709286495046.png

Can someone help me in connecting both the instances - Azure Devops and Servicenow end to end so that I can further develop.

Any help will be highly appreciated.

Thanks

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @mansigoel 

 

Basically, if you get this error it means that things appear to have gone alright to the external OAuth Provider side but something was wrong about the response or the returned data, and ServiceNow didn't know how to parse it.

 

https://www.servicenow.com/community/now-platform-forum/problem-with-oauth-config/m-p/1221509

 

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Dr. Atul G. - Learn N Grow Together
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Mathieu Lepoutr
Mega Guru

hi @mansigoel 

it seems you're encountering issues with the client ID and secret during the application registry step, leading to an error.

 

One tool you might consider is Exalate to help combat these authorization problems. Exalate offers a flexible synchronization solution that allows you to connect Azure DevOps and ServiceNow instances efficiently. It's designed to handle the complexities of syncing issues, work items, and more between different platforms, which could streamline your development process.

Hi @Mathieu Lepoutr ,

 

The requirement is to do without using any other tool so if I could get any help without the use of any other tool.