Good morning everyone
I am integrating Sailpoint with ServiceNow and this is what is supposed to happen:
A request gets logged automatically from Sailpoint in ServiceNow. It is just for audit purposes so when the task is created it must be assigned to a specific group and immediately be in the closed complete state.
I used a catalog item for this and when I test from the portal it works 100%, but when I test from Postman the task stays in the open state.
I created a flow as well, of which I already provided screenshots in a previous post. (https://www.servicenow.com/community/developer-forum/flow-designer-variables-not-updating/m-p/304064...)
Any idea of how to fix this? I asked this question yesterday as well but the suggested solution provided was not working.
Regards
Thereza
