Integration question

Fotina Galieb
Tera Contributor

Hello Team,

 

Where to start if i need to create integration with another tool? I checked mylearning training, I see i should create REST to have coomunication with another tool? Could you recommend the articles or training where you learned how to build it?

 

Thank you in advance and wish you a good day everyone!

 

Best regards,

Fotina

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Fotina Galieb 

 

My video will provide you basic idea

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/inbound-rest/concept...

 

https://www.youtube.com/watch?v=i9YeiHiVzZ0

 

 

https://youtu.be/d5WYx8dc9sE

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not allowed! ...
The REST API Explorer is a built in way to test and diagnose your incoming REST APIs and easily provide code snippets to third party providers. REST API Explorer Docs: https://docs.servicenow.com/bundle/rome-application-development/page/integrate/inbound-rest/concept/use-REST-API-Explorer.html

Ankur Bawiskar
Tera Patron
Tera Patron

@Fotina Galieb 

It all depends on what type of integration you want to do inbound/outbound

Also depends on if 3rd party supports REST/SOAP

sharing few links which can be starting point

ServiceNow Integration 

ServiceNow to ServiceNow Integration - Step by Step Guide 

IntegrateNow: Chapter 4 (Implementing Our First Integration) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

dhirennotani
Giga Expert

Hi @Fotina Galieb ,

 

There are many tutorials available on Google and Youtube for the same and I am sharing some of them here.

https://www.youtube.com/watch?v=PC-h8U3Wuso&list=PLzTvAeLiW8Ae4-8eJWNhzFyTqovD9LaaR

https://www.youtube.com/watch?v=D2xyjJHZqBI&list=PLgGgIYwZFdFlqD3SMJzJdgIGku6bY_385

 

Can you also please share some more insight on the use-case here and the details about what other tool you want to connect with?

 

If you want to integrate with tools like Jira, Azure DevOps, Salesforce, GitHub or Zendesk then you can even try out Exalate!

 

Thanks, Dhiren

 

View solution in original post

Find out What is REST integration in ServiceNow and how it works in ServiceNow. In this video you will learn: - What is REST Integration in ServiceNow - What is Inbound Integration in ServiceNow - What is Outbound Integration in ServiceNow - Methods of REST Integration - What is POSTMAN Subscribe
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Fotina Galieb 

 

My video will provide you basic idea

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/inbound-rest/concept...

 

https://www.youtube.com/watch?v=i9YeiHiVzZ0

 

 

https://youtu.be/d5WYx8dc9sE

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not allowed! ...
The REST API Explorer is a built in way to test and diagnose your incoming REST APIs and easily provide code snippets to third party providers. REST API Explorer Docs: https://docs.servicenow.com/bundle/rome-application-development/page/integrate/inbound-rest/concept/use-REST-API-Explorer.html

Thank you so much!

Hi @Fotina Galieb 

 

Thanks for marking my answer as helpful. Please accept as solution as well. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@Fotina Galieb 

It all depends on what type of integration you want to do inbound/outbound

Also depends on if 3rd party supports REST/SOAP

sharing few links which can be starting point

ServiceNow Integration 

ServiceNow to ServiceNow Integration - Step by Step Guide 

IntegrateNow: Chapter 4 (Implementing Our First Integration) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader