URGENT!!! When i click on My issues in portal, it should open My issues in instance.

Sachin G K1
Kilo Sage

In below picture if i click on my issues; i should be redirected to instance and open "My open issues" under Policy and compliance.

SachinGK1_0-1706630689776.png

SachinGK1_1-1706630812306.png

 

SachinGK1_2-1706630886198.png

SachinGK1_3-1706630970410.png

 

 

Regards,

Sachin

 

 

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

@Sachin G K1 

 

Why you want use to redirect to native view from portal?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Its client requirement

Danish Bhairag2
Tera Sage
Tera Sage

Hi @Sachin G K1 ,

 

I am not sure y such kind of requirement but in order to accomplish this you can open "My Open Issues" from backend & then copy the URL from the browser n paste it in the menu item shown in the 3rd image shared by u in the HREF/URL field. This should help u open the backend view.

 

Thanks,

Danish

 

Hi @Danish ,

 

If we copy and paste the url, then it will work as dynamic, if other user click on the "My issue" he would see my issue