URGENT!!! When i click on My issues in portal, it should open My issues in instance.
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01-30-2024 08:10 AM - edited 01-30-2024 08:11 AM
In below picture if i click on my issues; i should be redirected to instance and open "My open issues" under Policy and compliance.
Regards,
Sachin
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01-30-2024 09:02 AM
Why you want use to redirect to native view from portal?
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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01-30-2024 09:44 AM
Its client requirement
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01-30-2024 09:08 AM
Hi @Sachin G K1 ,
I am not sure y such kind of requirement but in order to accomplish this you can open "My Open Issues" from backend & then copy the URL from the browser n paste it in the menu item shown in the 3rd image shared by u in the HREF/URL field. This should help u open the backend view.
Thanks,
Danish
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01-30-2024 09:43 AM - edited 01-30-2024 09:54 AM
Hi @Danish ,
If we copy and paste the url, then it will work as dynamic, if other user click on the "My issue" he would see my issue