Integration Two ServiceNow Instances
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‎04-02-2024 03:07 AM
Hi,
I am interested in setting up a one-way integration between two instances.
- I have created a story in the source instance, and I need to create it in the target instance.
- I updated the story in the source instance, so the same changes should be reflected in the target instance.
"I have attempted to use a REST Message, but have been unsuccessful in achieving my desired outcome."
I am working on integration analysis, but I am struggling to identify the most appropriate method for this requirement.
Can anyone assist me in achieving this?
Thanks,
Subash

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‎04-02-2024 08:33 AM - edited ‎04-10-2024 05:45 AM
Can't you use table API
GET https://<instance>.service-now.com/api/now/table/rm_story
To get the details from the Story table and update the stories on the destination instance?
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‎04-24-2024 11:40 AM
Hi @SubashM
You need to update the stories on the other side, you can use Exalate, which is a decentralized integration solution, where you can granuarly decide which data will be send over and how it will be applied. Since it is decentalized, it brings in a lot of security advantages, both sides have full control. Any use-case becomes possible.