Integration with ServiceNow and third-party application

[Amit Kishore]

Hi All,

We have a requirement where we need to integrate of 3rd party application with the service now

There is an API that will gonna get triggered from the 3rd party application that eventually hit the service now tool, when it hits the service now tool, a service request (Existing) will gonna get created with the inputs coming with the help of API in JSON format.

I need help understanding how the service request will gonna get created in the service now when API will hit the service now a tool that is coming from the 3rd party application

Can you please help us with the steps that we need to consider from the design and development perspective?

Details:

Type: Restful

Authentication: oAuth2.0

Message format: JSON

[Ratnakar7]

Hi @Amit Kishore ,

Please refer below KB article: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686272

Please let me know if you need any help on this to understand better.

Thanks,

Ratnakar

[newhand]

@Amit Kishore 

Refer this  

https://www.servicenow.com/community/itsm-articles/submit-catalog-request-using-service-catalog-api/...