IntegrationHub - Custom ETL - Data is in the import set but not updating the CIs

GB14
Kilo Patron

‎10-20-2023 09:07 AM

Hello Everyone,

 

We created an ETL to import WYSE Devices from the Dell portal to SN. 

The first import worked fine, We were able to import all 1000 devices into SN without any issues. Now we have upgraded these devices to a different/latest model but the CI model is not updating.
I checked the import set and confirmed the devices in it have the SN but for some reason, our CI's are not getting updated. 
Any suggestions if we have to add Reconciliation rules for the import set or is there something else is needed to update the model in SN?

 

Thanks in advance,
G

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VivekSattanatha
Mega Sage
Mega Sage
In response to GB14

‎10-20-2023 12:58 PM

In on before script you would have an option to get the ire payload. You can get that payload in logs and try debug that payload.

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GB14
Kilo Patron

‎05-11-2024 06:34 AM

sorry for the later response. I opened a case with HI support and they advised to add discovery source to the IRE and it fixed our issue. 

@VivekSattanatha  thank you for your assistance. Do you have any examples for the before and after scripts?

 

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