IntegrationHub plugin not activating in PDI

Elena Spiru
Tera Contributor

Hello,

In my PDI I want to install the integrationhub spoke for flow designer. What I did was to go to https://developer.servicenow.com/ logged in and from profile, in activate plugin I activated the ServiceNow IntegrationHub Standard Pack Installer, got an email that it was activated, then ServiceNow IntegrationHub Professional Pack Installer (because I need to use the Microsoft AD spoke) and got an email that it was activated.

Opened the instance but I cannot access anything related to Microsoft AD spoke in Flow designer.

Went to plugins and integrationHub is not available.
Went to instance history:

Hatellen_0-1711521819856.png

 

Any ideas?

Thanks,
Elena

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Elena Spiru 

 

There are many spokes which we cant use on PDi and MS is one of same. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hello @Dr Atul G- LNG,

I've asked one of my colleagues to follow the same steps and in his PDI he is able to access the Microsoft AD spoke and to use it's actions.
Quick mention, my instance is Vancouver and his Utah, but I don't get it?!

Elena Spiru
Tera Contributor

Hello @Dr Atul G- LNG,

 

I've asked one of my colleagues to install IntegrationHub to his PDI and for him it works! He can use the Microsoft AD actions.
Quick mention my PDI is Vancouver and his is Utah but I still don't get it?!

Agree @Elena Spiru  but I am in D.C. release now and it is still not available for me, May be if you reset your PDi , you may get. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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