interaction tab can't be closed after chat is closed from employee side

Apaul
Tera Contributor

Apaul_0-1778667148455.png

After auto close, when I try to close the tab by clicking the cross icon, it freezes and doesn’t close. Even after the interaction is auto closed, I still need to refresh the page and save it manually before I can close the tab. Has anyone faced this issue before with Chat Interaction?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Try repair the workspace plugin once.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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