Interactive filter in dashboard to access incident caller field

[servicenow_devo]

Hi team,

Can any one suggesst me for logic behind creation of custom interactive filter to filter dashboard reports based on caller of incidents.

Adding caller interactuve filter

[Aavi]

Hi,

1. You need to add a new widget and select widget category as "Interactive Filter".

2. Select the type of filter to add, such as Choice list or Reference.

3. Select the filter you want to add.

Please mark as correct answer if this solves your issue.

[servicenow_devo]

Hi thankyou for your response.

But we are nor able to don't walk to incident table fields. May I know is it possible?

I could see only incident table available 

[AndersBGS]

Hi @servicenow_devo ,

You can just create a new interactive filter based on the sys_user table with reference to the requester of the incident table.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS]

Hi @servicenow_devo ,

If my answer has helped with your question, please mark my answer as accepted solution.

Best regards

Anders