Interactive Filter
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11-19-2023 08:56 PM
I need to create a custom interactive filter on Incident table on active and state field.
The following are example selection
->active is false and status is resolved
->active is true or status is work in progress
->active is true or status is new
like this.
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11-19-2023 11:31 PM
Hi @Ak8977 .
Ok, got it. You can't create interactive filters that will state this or this is true. You can only create interactive filters that state what should be true. This can be done by creating two interactive filters One for state and the other for active / inactive.
First:
Second:
Above two interactive filters will work together in collaboration.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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11-20-2023 12:49 AM
Hello @Ak8977 ,
1.)Create Interactive filter for state :
2.) Create Interactive filter for Active :
3.)Add that filter to the dashboard:
4.) Checked 'Follow interactive filter' of report.
If my answer has helped with your question, please mark my answer as accepted solution and mark helpful.
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11-20-2023 01:21 AM
Hello @Unique45 ,
I want the records active flag is false or the state is in new , which is not possible with above.
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11-20-2023 01:24 AM
Hi @Ak8977 ,
Please see my previous answer as this is not how interactive filters works. You can't create interactive filters that will state this or this is true. You can only create interactive filters that state what should be true.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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11-20-2023 01:35 AM
Hi @Ak8977
I agree with my friend @AndersBGS here. Interactive filter works like State is This and Active is True.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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