Interactive filters with "Choice List" can't have multiple tables in a single interactive filter

Nayana N
Tera Contributor

We have a dashboard which contains reports from multiple table for example "Incident" and "Incident_SLA" and want interactive filters to act on the reports in dashboard, but found that Interactive filters with "Choice List" value can not have multiple tables in a single interactive filter . Kindly suggest for the same.

we need Choice List interactive filter to act on multiple reports with multiple tables.

4 REPLIES 4

AndersBGS
Tera Patron
Tera Patron

Hi @Nayana N ,

 

Which tables are you trying to filter with the interactive filter? For the mapping to the tables/columns, is it custom columns or OOTB columns? 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

My dashboard contains reports from 2 customised tables which are not related

Hi @Nayana N ,

 

So the two customized tables, has they been created from scratch or extended from another table? Which field on both tables are you trying to filter on?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Adrian Ubeda
Mega Sage
Mega Sage

Hi Nayana, 
For achieving this you will need to create a custom filter widget, here's doc: https://docs.servicenow.com/bundle/utah-now-intelligence/page/use/dashboards/reference/r_CustomPubli...

Apart from this, you can create a database view and then apply filter over it as a single table, however this makes sense if both table are related, if not I will try a custom widget.

If it was helpful, please give positive feedback! ✔
☆ Community Rising Star 22, 23 & 24 ☆