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‎02-13-2025 02:58 AM
Allow user to generate "Security Incident" via normal Incident record but we have to make sure that logged in user has access to "Security Incident" Table?
Can anyone help me with this please?
Solved! Go to Solution.
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‎02-13-2025 03:05 AM
Hi @Apaul
We can create a UI action on incident table to insert a new Security Incident.
After that, you can put a condition or define in 'Role'
Please mark this comment as Correct Answer/Helpful if it helped you.
Cheers,
Hardit Singh
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‎02-13-2025 03:00 AM
Hi @Apaul
`what help you need , OOTB yes a SI can be logged via normal incident.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-13-2025 03:02 AM
I actually need to know the approach to solve this.
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‎02-13-2025 03:04 AM
So , on submit you need to add a logic
logged in user.has SI role
something like this, if has role then create incident else abort.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-13-2025 03:05 AM
Hi @Apaul
We can create a UI action on incident table to insert a new Security Incident.
After that, you can put a condition or define in 'Role'
Please mark this comment as Correct Answer/Helpful if it helped you.
Cheers,
Hardit Singh