Interview Question

Apaul
Tera Contributor

Allow user to generate "Security Incident" via normal Incident record but we have to make sure that logged in user has access to "Security Incident" Table?

Can anyone help me with this please?

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Apaul 

We can create a UI action on incident table to insert a new Security Incident.

After that, you can put a condition or define in 'Role' 

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Cheers,

Hardit Singh

 

HarditSingh1_0-1739444686946.png

 

View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Apaul 

`what help you need , OOTB yes a SI can be logged via normal incident.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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I actually need to know the approach to solve this.

 

So , on submit you need to add a logic 

logged in user.has SI role

 

something like this, if has role then create incident else abort.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Community Alums
Not applicable

Hi @Apaul 

We can create a UI action on incident table to insert a new Security Incident.

After that, you can put a condition or define in 'Role' 

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Cheers,

Hardit Singh

 

HarditSingh1_0-1739444686946.png