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how to update company logo for existing Knowledge articles ?

VIKASM535239375
Kilo Sage

‎02-13-2025 03:02 AM - edited ‎02-13-2025 03:07 AM

how to update company logo for existing Knowledge articles ? how to add fields for knowledge article template example article body when template is applied?
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Dr Atul G- LNG
Tera Patron

‎02-13-2025 03:05 AM

Hi @VIKASM535239375 

 

Every KA is different and at times to build it you can add the image, there is no straight forward way to add it all in on go.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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