Invalid 'from' address - Workround script

steveturley
Tera Guru

Hi. We have the issue described in the KB article below whereby an email (from a Voicemail number) is triggering the 'invalid address' filter.

 

It appears that I need to create the business rule script detailed in this article. When email headers contain an invalid 'from' address the email moves to state ignored and in the Jun...

 

However, being as script novice, I'm not sure where the conditions are in the script that would limit this to work with the particular email that we are receiving. Our emails are coming from a particular recipient and have 'voice mail' the in subject

 

Could anyone advise what values in the script I'd need to change? Thanks!

5 REPLIES 5

steveturley
Tera Guru

Would anyone be able to advise what the syntax would be in the script if I wanted the 'IF' condition to be a particular Recipient email address?

 

Thanks!