is it possible to add approve button and comments in workflow notifications itself instead redirect

[Purushotham Ga2]

HI Team,

is it possible to add approve button and comments in workflow notifications itself instead redirect to  portal or to a specific record

please assist me on this issue asap.

Thank you

[Mark Manders]

You can use email approval if that's what you are looking for.

Just using buttons is also an option, but it requires creating extra logic (click of the button needs to trigger an integration to approve the record). There are several articles about it on the community, but maybe an email reply is already enough? 

[Purushotham Ga2]

 Okay and Thanks for your suggestions Mark. possible please share some related articles.

[Mark Manders]

https://www.google.com/search?q=servicenow+email+approval+through+api+call&sca_esv=d60d3a125d76b2b5&...

[vermaamit16]

Hi @Purushotham Ga2 

Refer below blog for your requirement :

https://www.servicenow.com/community/itsm-blog/approve-reject-button-in-approval-notification/ba-p/2...

Thanks and Regards

Amit Verma