Is it possible to add delegates only for specific tables or
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‎11-27-2024 09:07 PM - edited ‎04-18-2025 11:51 PM
Is it possible to add delegates only for specific tables or records
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‎11-29-2024 06:56 AM
Yes @MuktaRey
We can give specific tables delegation. You need to install another plugin called Granular Delegation
We implemented the same for our customer recently.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎11-29-2024 09:06 AM
Hi @MuktaRey ,
The plugin - com.glide.granular_service_delegation is new Quebec release.
Granular Delegation plugin will provide more flexibility in assigning delegation of records on behalf of users.
Current delegation delegates all tasks and does not provide any indication of delegation.
Granular Delegation allows the delegation specific tasks to be delegated to specific users at specific times. The delegate users will be informed when delegated task is assigned to them.
Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand