The CreatorCon Call for Content is officially open! Get started here.

Is it possible to automatically open the chatbot in Service Portal landing page?

Rajini2
Mega Sage

We are in Utah and trying to automatically open the chatbot on the service portal landing page.  Is this possible?

1 ACCEPTED SOLUTION

Rajini2
Mega Sage

Found out the issue. I had Proactive Triggers installed and I had this system property set as true "com.glide.cs.advanced-chat-popover".  I doubted if this was interfering and gave the value "false". Then the chat opened onload of the index page. 

View solution in original post

10 REPLIES 10

Rajini2
Mega Sage

Found out the issue. I had Proactive Triggers installed and I had this system property set as true "com.glide.cs.advanced-chat-popover".  I doubted if this was interfering and gave the value "false". Then the chat opened onload of the index page.